Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Earnhardt Hyundai
|
|
Review by:
citysearch c.
|
|
Review content:
We have recently relocated from Inver Grove Heights, MN. We own a 2012 Tucson, and at the time we purchased it we opted to buy/add a maintenance/oil package. So, when we came into Earnhardt Hyundai to meet with the service advisor (Victor Vasquez), and make a maintenance appointment/oil change. We gave Victor Vasquez our maintenance contract and asked him to call and confirm the transfer of our maintenance package. When he called the company to confirm, they stated that the oil/maintenance appointment would be covered; he was given inaccurate information. The company is refusing to honor our package, stating that it can only be used at the dealer we purchased it at. He communicated all of this to us, but informed us that we owed nothing, as this was not our error, since he had informed us that we would be covered per his initial conversation with the maintenance company. Victor gave us all pertinent phone numbers, ROnumbers, and contact information, encouraging us to call and complain to the maintenance package company and also our dealership in Inver Grove Heights, MN. NOTE: My husband and I did ask at the time of our car purchase whether the maintenance package could be used at other dealerships; we were told that it could be. Thank you Victor for your excellent customer service. We will be fighting to have our maintenance package honored at Earnhardt Hyundai, or request that we be refunded; along with also requesting that they pay Earnhardt for our recent oil/maintenance appointment. Again, thank you.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|