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Businiess name:
Pappy's Pet Lodge
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Review by:
citysearch c.
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Review content:
DO NOT WASTE YOUR TIME!!!!! First time we dropped off our dogs, upon picking them up, there was an employee cursing out one of the dogs she was taking care and being overly aggressive with it. So after reporting that to the manager, supposedly she was fired and were so sorry we had to see that. So we tried them again and suddenly our rate per night went up after we were promised they would honor our previous price plus the staff was EXTREMELY RUDE. When we asked about it, they said they might be able to fix it for next time. I had to talk to the regional manager who gave us credit for the some of the difference. However when we went the third time to get the dogs and our cat this time, they ""forgot to apply the credit"" and had we had to argue with them to get them to apply it plus suddenly the rates were different again! DO NOT GO HERE UNLESS YOU HAVE NO WHERE ELSE TO GO AND MAKE SURE YOU HAVE EXTRA MONEY TO SPARE FOR THE RATE CHANGES!!!!!
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