Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Jack HESS Plumbing & Heating
|
|
Review by:
citysearch c.
|
|
Review content:
Be careful when using this company. I contacted Jack Hess in October 2013. He was unable to take my job but referred me to his son. He provided me with his son s phone number and told me his son does good work. I retained his son s services to address a leak in a bathtub. I was told that the leak arose due to lack of caulking around the fixtures in the bathtub. I approved for them to caulk and was charged $175 for that service. Five months later the leak returned. This time they went out and I received a phone call and was advised that the wall behind the bathtub was rotten and needed to be replaced. I was told that the condition had existed for some time and was getting worse. When asked why I was not advised of the rotten condition of the walls five months ago, they lied to me and told me that they had mentioned that when they were here last time. Obviously, had I been told that the wall behind my bathtub was rotten I would have fixed it. This time they caulked the bathtub before calling me to tell me the problem. I was offered the option to pay the $175 charge again or alternatively, they would remove all the caulk thereby leaving my bathtub in a worse condition then when they arrived. They did not offer a discount or any compensation for their failure to properly perform the work the first time. Do not use this company!! They will take your money without properly addressing the problem and then when the problem re-arises you will have to pay for it again and again.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|