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Businiess name:
Lumber Liquidators
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Review by:
citysearch c.
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Review content:
If you want to be abused this is the place. The manager mocked me and treated my complaint about a return fee as if I was pond scum. He defended his return policy which appears halfway down a full page of small print written material and argued that I had been verbally informed of the details although I had not. In fact the policy of a 20% restocking fee was never mentioned to me. I had not read the policy, but I had asked what was on the page before purchase. Jason, the manager, threatened me verbally and physically by leaning toward me and yelling at me. He acted in a hostile and belligerent manner. I really don't know if he actually processed the refund as he refused to sign my return paperwork. He marked an ""x"" instead of his signature when I \r
requested his acknowledgement on the return form. This is absolutely the last place to go if you\r
want to be treated well.
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