Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
ARS / Rescue Rooter Austin
|
|
Review by:
citysearch c.
|
|
Review content:
I am not usually one to write a review, but feel like people need to know about this company. I was advised ahead of time that there would be a $79 charge for coming out, then I would be told of any extra charges before the work would be completed. They showed up, took my AC unit apart, and didn't find a problem. After checking around he decided the fan wasn't working, but it had been... the problem was something else. I think he forgot to reconnect the wire in his first round of tests. Anyway, he reconnected a wire, then after he did the work told me there would be an extra $80 charge on top of the service call for reconnecting a single wire. It did not fix the problem because it was not what was wrong. I called and complained, they sent someone out the next day free of charge but would not refund the extra charges for NOT fixing anything. The guy the second day couldn't figure it out and only recomended replacing everything. They charged me service charge + repair and didn't fix anything. Bad customer service and too big of a company with too much overhead to be able to offer decent prices. I advise going somewhere else.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|