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Businiess name:
Bent Tree Family Physicians: Ferguson Bryan MD
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Review by:
citysearch c.
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Review content:
Do Not Go Here! I went in for my annual which my insurance covers 100% but they did not verify what my insurance covers and ran teats that were not necessary - or covered by my insurance (obviously trying to get more money out of me). When I questioned the ""Amy"" in billing, she told me it was my responsibility to verify what my insurance covers and when I explained that I was not a doctor and would not know the questions to ask, she then started telling me it was Obamacare's fault. I finally ended the conversation (she was very rude and condescending). I called later and spoke to the office manager (Christy) and told her the entire situation. She promised to remove the extra charges from my account and to contact her if I ever received a bill. This was back in Nov 2013 and all has been well until today. I received a bill in the mail so I called Christy and guess what? She no longer works there. I guess they decided to start billing me after she left. I now have a call into the new manager. This is not about money. It is about principal. I am not a doctor, they are - they need to know what is covered and what is not covered. They need to stop charging people for services they don't need and they need to fire the billing ""Amy"" and hire someone who has class.
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