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Businiess name:
Stockton 12 Honda
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Review by:
citysearch c.
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Review content:
First off let me just say this. Anyone who has EVER bought a new car before WILL have some bad experiences with one or another dealer. Just the nature of the business. When you find a good dealer it's often worth sticking with them. If there is ONE dealer I wouldn't step foot in due to their horrid business practices it's any Larry Miller dealership. They are crooks of the highest order. With that said I've bought from Ken Garff (not bad at all) and Mark Miller. Mark Miller is a good solid organization. Although the sales staff at Karl Malone Toyota changes faster than the donuts at KrispyCreme, it is a very tightly run ship with an excellent service department. \r
Fast forward. I wanted to get into a lease and OUT of my Toyota Camry Hybrid XLE. One of my first considerations was a Honda, I'm in sales myself now for well over 40 years so I know the drill. If there is ONE thing I've learned the BEST way to buy a car is to CALL a dealership and forge a relationship with someone on the phone PRIOR to your visit. Let them know all of what you are trying to accomplish BEFORE you go, and set an appointment to meet with them. This will avoid the ""shark tank"" mentality environment MOST dealers have.\r
Now stay with me. I called and spoke to Chuck Davis a sales guy at Stockton Honda. We had a nice detailed conversation regarding the plausibility of the deal I wanted to do. I was going to have them pay off my Toyota and I wanted to lease with NO money down (an unlikely scenario) He said he did not and would not waste my time, and that it COULD be done based on the info I gave him.\r
I even brought my wife there at 6pm to speak to them and see if we could work out a deal. Mark was VERY personable and not the typical sales closer mentality. He went out to the lot and picked out a new top line Civic just to see if that might be all I need, than I told him as nice as that was I wanted to go all out with a EX-L Accord 2014. He had ONE on the lot, that hadn't even been test driven (3 miles on it) and just prepped from the truck. White pearl with tan perforated leather and all the bells and whistles. He went for a test drive with us and explained all the technology it had as it is FULL of high tech safety features, heated seats, sun roof and tons more.\r
When we went back to do the deal the sales manager on duty was apparently a real hard nosed guy and poor Mark came back multiple times with offers I didn't want or accept. So I took the bull by the horns and told him to take the deal I mentioned back to him and bring me back a simple YES or NO. (sometimes you have to be VERY firm with these pesky sales managers as they just want to milk a deal for all they can). In the end I got a lease for the price I wanted to pay, NO money down, and got the car at INVOICE ( yeah I verified online through some reputable sources what dealer markup was and cost) AND to boot they caved and gave me MORE than top value of my car so as to provide Honda Leasing with a visual money down contribution. So in the end we all shook hands and the car is awesome. I was there as they prepped the car and I signed paperwork. Their finance guy was a real hoot and a joy to work with. Even cut me a deal on a service upgrade really cheap so I won't ever pay a penny for ANY service or repairs. It was an excellent experience, as good as i've ever had if not better. The final was the general manager coming out as we were getting ready to leave, and asked how our experience was and thanked us for the business and said if there was anything he could do just give him a call. I feel this is a class act indeed. There were a couple of ""young pup"" salesmen there I would have steered clear of. Just do as I did call ahead and forge a relationship to avoid the shark tank and you'll be fine. Sorry for the long story but wanted others to get a good feel of what they can expect and how to approach it in a pain free manor. Also if you want a fun and clean experience look up Chuck....he's a winner :-)
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