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Businiess name:
Minnesota Exteriors, Inc.
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Review by:
Michael C.
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Review content:
Minnesota Exteriors, Inc. provided my family with an excellent experience from beginning to end. We had particularly great experiences with Kelly O'Brien, their knowledgable sales professional and Lorna Carlson, their customer service representative. My wife and I made numerous changes (we were rookies) to the color of the materials and the scope of the project. We were never met with any resistance and were only treated professionally and MEI was very responsive to our questions. We had a tight budget and MEI was willing to honor our limits. They never tried to pressure us into spending more than we could afford. Once we met Mr. O'Brien, it was immediately clear that he is a wealth of knowledge about the products and industry. He was willing to give us the time we needed to completely understand the process, time frame and cost. When the job was being performed, the workers were respectful of our property and offered to lend an extra hand with some of the prep work that was needed to get ready.
After the roof was put on, we realized that we should have taken an old basketball hoop down first. When we finally did, it left a gap in the trim where the hoop was covering. Without hesitations, MEI sent out a crew a few months later to touch it up. Now, It looks great.
In short, our experience with Minnesota Exteriors, Inc. exceeded expectations for quality and timeliness. I will use this company again and have recommended their services to my friends. Could not be happier. Thanks again, Kelly!
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