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Businiess name:
Mt Carmel Funeral Home
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Review by:
citysearch c.
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Review content:
I cannot stress to you the importance of reading reviews, we did that mistake with not doing this for our beloved that passed away during the Holidays. As it is having someone leave you unexpectedly is very stressful and hurtful during the Holidays seeing everyone together makes it more difficult. Mr. Jaime Martinez (owner of Mt. Carmel) is a very cold, rude and non-caring person I have ever dealt with once you sign the papers you no longer have his support and when requesting things for your loved one it becomes like a burden to him. He doesn't even look at you when passing by, or even Thank You for using his facility at the end. His facial expressions when asking for changes or wanting something is unbelievable he doesn't want to have you ask for anything after signing. He has staff that makes him look good which he should consider seating behind a desk not dealing with the public and let them do the job for him because he is an awful, uncaring and rude person. He told Reva R. he didn't care about the complaints but if people spread this around and his business goes down I am sure he will start thinking about what wrong he did and how he can correct it. All Mr. Martinez thinks about is making sure you sign and after that who cares..Remember word of mouth goes a long way and my family and I would not like anyone to go through what we did, this is a time to have everything go smoothly and to remember what a beautiful last moment you had with your loved one.... DO NOT GO TO MT. CARMEL CHOOSE ANOTHER PLACE !!!!!!
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