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Businiess name:
Atlas Towing Service
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Review by:
citysearch c.
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Review content:
I would just like to take a moment and voice my disappointment with my recent experience with ATLAS TOWING / TRANSPORT. I contacted Dan the owner directly on December 13, 2013 needing a semi container moved from Hudson, Fl. to San Antonio, Fl. I had 6 different days ""scheduled"" over a 2 week period with his company and was not contacted all day after numerous text and phone calls to both him and his driver Carlos on each of those occasions. I continuously received excuses from both of them, putting me off at the end of each day for 8-9 am the next morning. Dan assured me that he was an honest business man and on 12/27/13 at 1217 hours his last text stated; "" I'm always honest , and sincerely thought this was handled , also I was very forth coming of my position and had to go a little bit out of the box to get this handled and one way or another that box will be moves by the weekend . Very sorry."" I proceeded to believe him and gave the benefit of the doubt, I called and text both him and Carlos several more times over the weekend to no avail. The last response I received from Carlos was; "" Hey good morning run late this morning have to drop off my son I call you when on the way."" He has not called me or text me since that message. Nor did Dan move it by the weekend.\r
My recent experience with Atlas was unprofessional and dishonest. I went with the company due to my past experience with their drivers. You see, my husband and myself both worked for a Sheriff's Office (over 20 years combined service) and for many years we used Atlas as our call out tow company. I knew this was a big job, and Dan explained that from the beginning. I knew I would be paying more but I felt his company was the best one for the job. I certainly was mistaken. I will not recommend Atlas to anyone and will be passing on my experience with others.
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