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Businiess name:
Pure Property management of North Carolina
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Review by:
citysearch c.
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Review content:
This is my first time renting with Park Avenue Properties. The company as a whole is a bit frustrating to get a hold of. There seem to be too many hands in the bucket if that makes sense. I had sent ""info requests"" from sites like Zillow. I eventually heard back within a few days that the units were still available. I am renting a unit in Greensboro but live in Charlotte. Because I do not live in the area I wanted to view various places in the area while I was passing through on a recent roadtrip. Knowing that I would be passing by 2 units in the same community (and knew all the details as far as rent, # of beds and baths, due to listing on Zillow) I called the contact number a few hours in advance on a Monday (Park Avenue). The woman who answered the call asked 100 questions as if I did not already have a place in mind, when in fact, all i wanted to know was if I could view the property. She took down allll my info and told me a different agent would then contact me. I don't recall if this ever happened. I wound up going to the community and ran by a different agent (not affiliated with Park Avenue) who was able to get access into the units and show me around. Unfortunately my 1st unit was rented before I could get the application completed (I was called by someone from Park Avenue about 4-5 days later the unit was unavailable... I already knew this due to my initial contact person in the community who also had trouble getting in contact with the property manager) Luckily I was able secure the 2nd very similar unit at a great price. Once I applied I was contacted by Colleen Mcglynn who has been extremely friendly, helpful, and prompt at answering any questions or concerns during the leasing process. She even called me after hours on a Friday to assure me my application had been received and I would be contacted within 3-4 days when it was approved. There were also two minor fixes that needed addressing before I move in, Colleen Mcglynn has assured me both would be handled before my move-in date. Although a very rocky start, I am glad I finally have a contact person like Colleen who is prompt and informative. Now that I finally have a place secured, I hope things continue to run smoothly.
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