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Businiess name:
Apple Store
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Review by:
citysearch c.
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Review content:
I went to the Apple store in International Mall the entire staff seemed indifferent & bored to be there. One employee actually said to me, ""See that bored-looking guy over there, you need to go see him for your appointment."" When I sat at the ""Genius Bar"" a rep named Gustavo flat out lied to me. I told him I was not technically inclined which was a big mistake because he tired to take advantage of me. He told me that there was ABSOLUTELY NO WAY to buy or add more storage to my Iphone 4S & that I would HAVE TO BUY a new phone. I asked him again...there is definitely no way to add storage to my current Iphone & he said there is NO WAY without a new phone. I felt like he was lying so I told him I would think about it. I got home & started looking under the storage settings & there it was...$20 a year from Apple for 10GB of extra storage which gave me a total of 15GB. I'm a senior sales rep for a large International Medical Firm so I understand that they want to make sales, but I would never flat out lie to my clients to make a sale. It's bad karma and morally wrong. If you go to this store, don't buy something if you haven't done your research on because they will rip you off & lie to you. I love my current phone & never wanted to change it. I'm glad I took sometime to think about it. Don't make the same mistake I almost did.
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