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Businiess name:
Lucente Homes
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Review by:
citysearch c.
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Review content:
This company has taken over 4 months to return a deposit on an apartment. They claim it is in the mail, but I have never received it and have had to ask multiple times for them to mail it again. I have requested they send it overnight at my expense or at least get a tracking number on it, to which I heard nothing back from them. On top of it, there is no one to handle the finances while Mrs. Lucente is on vacation, so I've had to wait several weeks for her to come back and then been told that she needs ""settling in time"" to return my money. I agree with the original reviewer - this management is at worst trying to keep the deposit or at best completely unprofessional. I had to finally mention small claims and the Better Business Bureau to get any immediate action, though they still refuse to provide a tracking number. Absolutely horrible experience.
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