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Businiess name:
Masters Flooring
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Review by:
citysearch c.
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Review content:
We're very pleased with the customer service we received from Masters Flooring. I just didn't give them fives because nobody's perfect. We purchased enough wood flooring to put down in three full rooms and some hallway areas. We were very happy with the product. We contacted them two separate times when we found a couple flaws in the floor after it was laid, and both times they sent someone out to take care of it and replace the flawed pieces.
My wife had Masters Flooring do some work at another location, and she had a good experience. A friend of ours also had previous experience with them, so it was those two references that convinced us to go with Masters. They may be a little more than other companies. But we got an American brand of flooring, so we were expecting to pay a little more.
It was all-in-all a happy experience! They always did what they said they would do, and the installer they had do the work was very good. I have no doubt that if I called them the day before our warranty ran out, they would come out right away.
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