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Businiess name:
Quality 1st Basements
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Review by:
citysearch c.
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Review content:
I can't believe how people rated this company so high. I chose this company based on these review, but now I am in the process of suing this company. I am the seller of house in NJ and I really needed to get this done quickly to sell my house. The representative was very kind at first. Don't be impressed. He will ignore you after the job was done and get paid. I chose them over other company even if they were more expensive because the representative said that I may can get the date within a week. WRONG. Don't believe it unless you get written commitment. Actual job date was 3 weeks later. Oh well, what can I do? Fine. After the job done, I asked the job receipt specifies that the date of job, work scope and warranty document indicating life time warranty. The representative said that just use the proposal he sent to me initially because they do not even have those documents! Come on...The proposal signed by myself only does not mean anything. I used many contractors, but I have never seen that one did not provide job receipt! And I spent more than $5,000!!! Even for $100 job, I got the receipt without even asking it. It is not that hard to provide one. I requested several times, but he ignored me totally and never get back to me. I ended up losing potential buyer who want to buy my house because I could not provide receipt and warranty information. Thankfully, I am an attorney that I can sue them without hiring attorney. This is just ridiculous.
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