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Businiess name:
H&R Block
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Review by:
citysearch c.
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Review content:
My husband and I had out taxes done here. We used H & R Block in our previous town, and loved it. We expected the same proficient, dependable quality at this location. It is neccessary for us to file along with our taxes a couple of extra forms in order to see a penny of our return. We were very specific in what we needed done for our taxes. The economy is making it increasingly difficult for families to maintain stability, beleive me, we wouldn't have left out a single detail about how to get our money back.\r
The girl who did our taxes failed to submit the forms that needed to be submitted, and as a result, we did not recieve any or our return. When my husband questioned her, she said, ""Well, if you pay the $365 tax preparation fee"" (that was suppose to come out of our return) ""I can print you off the form and mail it in for you."" We couldn't even get a printed out copy of our tax documents. There was no attempt on their part to right the wrong in any way. We needed that money. We face eviction with our four kids in tow and vehicle repossesion. They could have cared less. Their mistake, and they had no desire to fix it, or even apologize for it. We counted on them, and they let us down; hard.\r
Not ALL H & R Blocks are like this, but this one really did us wrong. We will not go back next year.
Pros: There is an area to keep little ones occupied for a while
Cons: they take no responsibility for their costly mistakes
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