Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
FreightCenter
|
|
Review by:
citysearch c.
|
|
Review content:
Carrier did not show for pick up after a 3 hour wait and multiple phone calls to Freight Center where I was assured that all was as scheduled. Finally got a broker to call the carrier and was told they were not going to show and no guarantee they would show the next day either. Then I placed multiple phone calls and voice mails to original sales broker, his supervisor and customer service - I was left on hold multiple times, left Voice mail that went unanswered and no call backs at all until the following morning. I sent email to cancel the order and when I connected with the original broker the following morning I was told I could only cancel online and that email or voice request would not suffice to cancel. I checked the online cancel and by reading the fine print I found that if I cancelled online I would be agreeing that Freight Center could keep 5% of the order even though the carrier had not showed and the shipment did not actually happen!! - I checked my credit card and found that Freight Center had already debited my credit card for the FULL amount the evening before. I contacted my credit card to dispute - what a mess - HORRIBLY DISAPPOINTED - VERY POOR CUSTOMER SERVICE in my case.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|