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Businiess name:
Harpeth True Value Hardware
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Review by:
citysearch c.
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Review content:
Beyond terrible customer service. Waited in line to pay - it was our turn and we set our items on the counter. The lady running the cash register had 4 friends walk up - she literally turned to my husband and me and said ""these are my friends from church, I'll just take care of them first"" so we stood their for 10 minutes while she chats up her church buddies - and then when they leave - she had put all of our items in their bag. We asked where our stuff was and she said she didn't know what we were talking about - and again, we said it was just there when you were talking to your friends. She just walked off and abandoned us. She spoke in a very condescending tone and kept touching me in a way that was just creepy. I asked for the owner (to complain) - turns out the owner was the terrible cashier. Never go there.
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