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Businiess name:
AQB Heating & Cooling
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Review by:
citysearch c.
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Review content:
Complete CON-ARTISTS. - Insulting - UNPROFESSIONAL I used AQB in Santa Ynez and they are a bunch of con artists. The guys who came out said we were low on Freon and told us this after he had already added 4 pounds and charged us 240 for 4 pounds. Then he went on to tell us that the AC unit may only work a day or two with the added Freon. He said we need a new unit and the $240 we paid him could go towards a new $4000 unit. \r
It did not even work a day an hour or anything - they also knew we were going out of town and thought they would pull a fast one over our eyes. Our friend house-sat and told us nothing worked. This was on a Friday. \r
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I called to complain the next day - while out of town - and they sent out a second guy - whom only insulted me when I spoke to him on the phone - he told me I was an idiot and that the reason they added freon is PROBABLY because I told the last repair guy I did not want to replace the unit. I never told the first repair team anything. I was insulted because he kept telling me I was the one who was wrong. I immediately had my house sitter send him off of my property. \r
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We called another company and they came out and said our filters were clogged on the unit outside - nothing else was wrong - he fixed it, charged us less - said we were never leaking anything and although he cannot say anything bad about other companies told us that the last company was trying to make a quick buck and had conned us. He also told me that nothing was damaged like AQB had tried to tell me. He said our unit is older but is not ready for replacement - he made sure also that the unit was bringing in cool air - another thing AQB failed to do.\r
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I called AQB and said I would not pay for the $240 because nothing was leaking and they lied - they also charged me double what it costs - the manager said he would not cash the check and would not even charge me the service charge because I was unhappy. I put a stop payment with my bank because I did not believe them - the very next day they tried to cash the check. They are a horrible - horrible company and all they have are con artists and thieves that work there. Very unprofessional - WARNING STAY AWAY FROM THIS COMPANY.
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