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Businiess name:
Hometown Heating Llc
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Review by:
citysearch c.
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Review content:
This is by far the rudest, most incompetent and unprofessional company I have ever had the displeasure of dealing with. We called to have our furnace fixed, we had a technician there that evening who was pleasant enough, did some work and charged us $125. A fair price to fix the problem, so I had no complaint. Until the next day, when we realized that not only was the original issue still occurring, but a new WORSE problem had begun. I called Hometown Heating to politely let them know that we were experiencing these problems, and would like someone to come back and take a look. I was told that we would see someone the following week, which was fine as we were not in an emergency. However, two days later I received a very rude voicemail asking me to call immediately. I did, and was greeted by the message ""if you want us to come back there, you're going to have to pay us again"". I stated I didn't feel it was fair to charge the service fee again, and was told I'd be hearing from the supervisor. Two days later again, I received another voicemail, worse than the first, stating ""if you want us to come there and pay us, call us back. Otherwise don't call."" Well I certainly will pay someone to fix my furnace, but it will NOT be Hometown Heating. They will never see another cent from me, and I hope I can let as many people as possible know to avoid this company so they don't get cheated like I did.\r
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