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Businiess name:
Old Bridge Tire
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Review by:
Guest
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Review content:
I bought an Amazon local deal - 3 oil changes for $45. Last Saturday my wife brought our SUV in for an oil change (27,000 miles). Dan, the mechanic, called us after 2 hours and informed her that the rear brakes were metal on metal, and the rear brake job including replacing the rotors would be $419. I instructed my wife to tell him we would call him right back. I called the dealer and he quoted me $239. I called Dan back and said the dealer would do it for cheaper. He ranted that the dealer was not going to resurface the rotors for that price and it would be at least $600 from them, so i called the dealer back and confirmed that it would include the resurfacing of the rotors. I called Dan at American tire back and told him i wanted to see the rotors. When I arrived at the shop his story changed. I was not metal on metal as he stated but I still had a third of the brake pad left. He started pointing to the rust lip on the rotor saying it needed to be replaced. There wasn't a thing wrong with the rotors. They still had at least another 5000 miles of brake pad life left. When I told him that the dealer included the rotor resurfacing, he agreed to price match the job, but not be responsible for any vibration that would be present because they were resurfaced and not replaced. I told him to put my car back together and just change the oil. I brought the car to the dealer I bought it from and they took a look at the rotors and confirmed my estimate of at least 5000 miles left before the pads would have to be replaced, and that there was indeed nothing wrong with the rotors.
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