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Review content:
This is a terrible daycare! My son was kicked out after being there one day! He wasn't even given a chance! This school honors students? I don't think so. I've been a teacher for 7 years and everything this center did was absolutely wrong and I reported them to the State & Licensing and I received a letter about a month ago saying they definitely found deficiencies and the center was now being investigated. The first day my son was there, I dropped him off, I called at lunch to check on him, and then I picked him up that afternoon. When I picked him up, the afternoon teacher looked at me and said ""Your son has had an attitude all afternoon"" and I said ""oh no!"" and she got in my face, so close to where I could feel her breathing on me and said ""Do you think I'm kidding!? You're little child has been a terror all afternoon!"" so as soon as I left I called and made a complaint against this so called ""teacher"" about her being so rude, and I was told the situation would be handled. ABout 7pm that night, I received a call from the owner telling me we needed to talk about my sons behavior today, and when I said ""What behavior"" she said, no one told you what happened this morning"" and I said ""no!"", and mention, I called at lunch time to check on him and the teacher told me everything was fine. The owner proceeded to tell me that my son kept trying to run out of the room that day. And I said ""okay.."" because I was confused. As a daycare teacher myself, we have kids who do that all the time. Especially when parent's leave. It's separation anxiety, and if you were a true, dedicated person in child care, you would know this, and she proceeded to tell me that my son would no longer be able to return to their center because he was a safety risk! Excuse me?! A safety risk? No, you're center is a safety risk, giving up on a child on their first day, kicking them out, and not being able to properly handle a situation. If there is a true safety risk, there is supposed to be a call to the parent and an incident report. I never received a phone call, and I never received an incident report on anything that happened. When I called, his teacher didn't even tell me what happened! Are you kidding me!?\r
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Needless to say, the center was just recently visited by Licensing because of what happened to my son, and they agreed with me that everything that happened was absolutely ridiculous, was not handled properly and they found deficiencies in the center and that they don't have things up to minimum standards. These are our children, and they deserve the best. This place is NOT the best! I believe I was targeted because I called and complained about their rude employee. \r
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If you're looking for a great center in New Braunfels, I highly recommend Brilliant Starts Learning Academy and Triple L Ranch!
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