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Businiess name:
Southwest Plumbing
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Review by:
citysearch c.
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Review content:
I think I finally found a new home with SW Plumbing. Over the years, I have had different plumbing needs and was basically dissatisfied--either on service/timing or pricing. From Ashley and Rose answering the phones (who I tried to steal away from you because they are so friendly and professional) to Ron M and Tyler O, I couldn't be more pleased. Especially Ron and Tyler! Ron the journeyman, assessed each of my plumbing needs, and treated me as a partner in the process. Ron knows what he is doing, and took the time to give me options and alternate possibilities on some issues. I felt like a friend was doing the job. Most importantly, I know if something fails, he will be right back out to address it. All items that could be completed were done with an air of professionalism hard to find in the plumbing business. One item I deferred on was the replacement of a bathroom water supply. I plan to entirely remodel this area, and just couldn't justify spending the money on something I will be throwing away within the year. I asked Ron to give me a guesstimate on this remodel project and a remodel for another bathroom. His price estimate seems fair for the work involved. Tyler, the apprentice, seems like he will be the next 'STAR' at SW Plumbing. His ability to deeply relate to the customers needs/concerns, and smile through mine and Ron's 'ribbing' shows a maturity not always found in his age group! I plan to do these remodel projects within the year. I will want SW Plumbing, especially Ron and Tyler to be my plumbers for this extensive remodel.
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