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Businiess name:
Meineke Car Care Center
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Review by:
citysearch c.
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Review content:
I'm very critical about who I take my car to. I drive a 98 Mercedes, and it can sometimes be hard to find techs that can do good work at a reasonable price. Originally, I pulled into Integrity for a simple oil change. I bought my own oil (Special stuff I like to use), and was given an extremely fair price. During the oil change, one of the technicians found that the plug on my oil pan had been damaged from the last oil change, and required a whole new oil pan. Joe, the customer service advisor, immediately went to work locating the hard to find oil pan, and gave me a quote. I wasn't prepared to spend that kind of cash that day (I just stopped in for an oil change!), but Joe worked out a very fair deal with me, and IMMEDIATELY ordered the part.
The following day, Joe contacted me with an update that the part had not come on time, and they would need another day to complete the work. I'm a business owner, and rely heavily on my car. If I can't drive, I can't feed my family. The guys at Integrity not only finished my car early that following day, they also rented a car for me! I got my Mercedes back in EXCELLENT condition. No oil marks, or mystery stains. The work they did on my oil pan is remarkable. Not a drop to be seen. I am thoroughly impressed. Everyone in the shop is friendly and personable. Very clean and organized bays. I will definitely be doing business with them again. I can't say enough good about these guys. Thanks again to Joe, Jack, and Randall for everything!
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