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Businiess name:
La Quinta Inn & Suites by Wyndham Houston Southwest
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Review by:
citysearch c.
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Review content:
These people are the absolute worst!!! Security guard is noisy, rude and harasses people for no reason. Front desk girl, Victoria is dumber than the security guard. Profiled me because I was pretty and African American. Told me I needed ID to be in any of the rooms. I say, ""OK I will show my ID to the manager."" All of a sudden there is no manager and they want to call the cops because I am combative and the two incompetent employees cuss me out. Bitch please. I had it at that point.Took the general managers information without their help, he avoids me for 2 days. Finally answers the phone and says he sticks by his employees actions because I was combative. Really? They forced my hand to call corporate and demand action because in NO way is this hospitality!!! Then hey refused to give us a refund!!! GO TO THE HILTON ACROSS THE STREET, THEY KNOW HOW TO ACT!!!
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