La Quinta Inn & Suites by Wyndham Houston Southwest

These people are the absolute worst!!! Security guard is noisy, rude and harasses people for no reason. Front desk girl, Victoria is dumber than the security guard. Profiled me because I was pretty and African American. Told me I needed ID to be in any of the rooms. I say, ""OK I will show my ID to the manager."" All of a sudden there is no manager and they want to call the cops because I am combative and the two incompetent employees cuss me out. Bitch please. I had it at that point.Took the general managers information without their help, he avoids me for 2 days. Finally answers the phone and says he sticks by his employees actions because I was combative. Really? They forced my hand to call corporate and demand action because in NO way is this hospitality!!! Then hey refused to give us a refund!!! GO TO THE HILTON ACROSS THE STREET, THEY KNOW HOW TO ACT!!! more

I travel to Houston on a biweekly basis. I used to stay in Galleria and pay an arm and leg, get all the traffic and no more service than this small hotel. They are probably no more than 5 minutes from Galleria, Medical Center and 10 minutes to downtown. Rooms are clean, service is good. Close to several restaurants, pappasseafood dot com, good seafood tradicaobraziliansteakhouse dot com/, fine dining steakhouse thecoloradobarandgrill dot com feed the eye Need I say more? more