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Businiess name:
Allure Alterations
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Review by:
citysearch c.
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Review content:
Another customer service debacle to report. Researched this business ahead of time. Appeared to be reputable. Took a men's sport's coat in for minor alterations on Saturday 10-26-2013. Was told it would be ready on Monday 10-28-2013 after 5:00. When I arrived to pick up the garnet, it was not ready. I was told it would be about thirty minutes and they would take care of it. I went next door to get a manicure...told them that is where I would be. They came over with the coat and delivered to me. I was in the middle of a manicure. Did not have an opportunity to stop and try on at that moment. Get home later than night and tried it on...there were no alterations done at all. Took the garmet to a master tailor to let him look at it and he said there were no signs that there had been any alterations done...no even the minor alterations. They have two choices...one of which is to refund my $88 or go to small claims court. Nonetheless, I will report to BBB for fraudulent business practices. Have to rate this ""0"" stars...no work performed to assess the quality or integrity of the. Both are in jeopardy! Allure Alterations-2620 S. Shepherd Dr, Houston, TX
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