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Businiess name:
Sharper Impressions Painting
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Review by:
citysearch c.
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Review content:
Our experience with Sharper Impressions Painting in Naperville was horrendous! The only time the foreman came to the job was to pickup the check. His crew did a bad job of prepping all surfaces - deck, fence, and house trim. They did not have the right tools for the job and actually had to borrow mine. Their supplies like sanding blocks had been over-used by the time they got here. I had to complain to management in order to get them to do a daily cleanup. They were supposed to do 2 coats on everything, but to them that just mean putting more paint on during the first coat. They didn't actually do 2 coats on the fence - the guy painting the fence admitted it and said it was because ""the color would be too dark."" When spraying the fence, they stained some equipment on my neighbor's yard. They could have easily moved or covered it up, but they just sprayed way. On the deck, the stain has already started coming off and it's been less than a month! They had painted on top of loose chips. When I asked them about that, they said they'd come back the next day and sand it off and do it again, but then at the end of that day they declared they were done and left.\r
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They did offer to come back and fix their terrible job under their warranty but I don't want them anywhere near my property. Too, because the prep is the real problem, just adding more paint and stain on top won't fix anything. \r
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STAY AWAY FROM THIS COMPANY. They are NOT in control of their subcontractors. During the job it was hard to reach the company rep, who did not return my calls / emails in a timely fashion. Or, I'd ask several questions in an email and he'd answer only the easy one.
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