Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Nashville Carpet Center
|
|
Review by:
citysearch c.
|
|
Review content:
I met with an NCC salesman Perry Housman and ordered a particular type of flooring, named "Woodstock". This flooring is brown/blonde in color. The contract clearly stated the name of the flooring to be installed. I had to take a business trip abroad so my housekeeper (part time cleaner, in other words) was to take delivery. As stated by Perry Housman in an email sent to me shortly after I choose the flooring, "All scheduling and particulars will be worked out thru Annita."
"Scheduling and particulars" refers to the scheduling and the manner and place of delivery. It does not give the person taking delivery the right to change an order to suit HER tastes.
But when I returned home I was Shocked! Outranged! Aghast! Instead of the brown/blond Woodstock flooring that I had ordered, I had ORANGE/RED/BROWN flooring that to me looks like vomit -- even worse, given the color of the other flooring in my apartment.
In response to my outraged email letting him know that I HATED the flooring that NCC had installed, Perry Housman claims that the housekeeper changed the order and he had the "impression" that she had the authority to do this. I cannot know what happened with the housekeeper and the salesman. He may be too good at his job.
I want the flooring that NCC installed OUT! I want the flooring that I ordered. I have paid for half of it. Currently, while I wait for progress on this, I have covered up most of the flooring with rugs and mats that are really too large for the areas but do cover a significant portion of the floor.
Imagine that someone ordered a pool in their backyard and clearly marked the location. Then their housekeeper, who was to be there when the pool was put in. decided it should be someplace else.
Now besides the distress of not having what I ordered, I have the expense of the mats and rugs to cover the flooring that was installed. And there will probably be legal expenses.
By the way, watch the fine print with this company!! In now reading the fine print, it states that I am liable for legal costs incurred in collection of the debt -- for the horrid flooring installed that I did not want and did not order.
This is the second review I have put on the internet. I cannot find the first.
RESPONSE FROM Nashville Carpet Center:
In response to this customer's negative review, Nashville Carpet Center (NCC) maintains that numerous statements made by this customer are inaccurate and that NCC acted in good faith in the performance of its contract with this customer. Unfortunately, the parties disagree on the authority of the customer's representative to act on her behalf and NCC will pursue appropriate action to resolve this dispute.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|