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Businiess name:
Belfort Furniture
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Review by:
citysearch c.
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Review content:
Would never order from here again. We ordered a bunk bed that took three months to deliver (we were warned that it may take this long). On delivery day we were informed that they were missing the feet to the bed, that it would be 4-6 weeks until they arrive, but that they would deliver the rest of the bed (and we would have to schedule a followup 3 hour delivery window for the feet). Upon delivery we were told that the accompanying ladder was never ordered. After the initial person blamed us for the ladder never being ordered (lesson one, if you order from here walk through every item that is included, we were never asked about a ladder, the ladder was shown with the bed, and who would order a bunk bed without a ladder) we spoke to a manager named Denise. Her remedy for a third delivery (9+ hours of my life lost) that we will have to wait for, and 8+ weeks to get the ladder? They weren't going to charge us additional for the ladder ($79)! We don't have to actually pay for their
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