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Businiess name:
Laguna Cliffs Marriott Resort & Spa
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Review by:
citysearch c.
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Review content:
This by far is the most incredible experience/value in The United States. This Resort sits on a bluff overlooking the Pacific Ocean and the quaint Dana Point Harbor. From the water featured monument signs to the top of the lounge deck you feel this sense of arrival with breath taking views. The lobby can be described as simply jaw dropping gorgeous yet warm and very inviting. The valet ""boys"" are poised and ready to assist you with a warm welcome and the front desk staff is so warm and sincere. The entire staff was the most well trained and professional staff we have ever experinced.\r
Everywhere we turned, the staff was smiling and greeting us- they acrually have been trained to make eye contact and greet every guest from the housekeepers to the pool staff.\r
We were absolutely blown away by the service and the quality of this newly renovated resort. Two pools with the best looking staff all greeted you and came around every hour on the hour withdifferent treats, They offered fresh slice fruit, evian mist, popsicles and even went around cleaning sun glasses. Talk about being pampered - WOW!! They have a fantastic kids club program with movie nights and the kids even get a free breakfast with chocolate chip pancakes - eggs - bacon just for going to the free movie night with a real old fashion pop corn machine.\r
Food incredible - Staff by far the best ever - We also met the General Manager who seemed to be everywhere day and night smiling and working side by side with his staff over the weekend. \r
The Ritz - St Regis better be worried because this product and this price is by far the best value anywhere.\r
My wife and I both agreed that even if this was more then those other resorts, we would stay here because of the staff alone!!! This is a GEM of all GEMS.......
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