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Businiess name:
King & Royal Cab
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Review by:
citysearch c.
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Review content:
Royal Cab is the worst cab company I have ever been in touch with. Recently I was in one of their cabs and I got to my destination. As usual he told me his card machine was broken and he could only take cash. He then drove me to the atm with the meter still on and then after I paid him drove away before I could grab my cell phone off the front seat, door still open. I chased after him and he refused to answer my phone calls. I called dispatch/manager Waheed Cashmary, who told me to come see him the next day at noon. I did and he did not show. The lady running dispatch chose not to call him until I had sat in the room for an hour. He never called me back as promised. Later that day the ""find my Iphone"" app alerted me that it had been located in a small apartment in off of Albermarle Road. I went to the location which neighbors told me was occupied by a cab driver, the same cab driver I had asked Mr. Cashmary about earlier that day. Upon going into the apartment the lady told me she didn't know any cab drivers, none had been there, and she didn't know about any cell phones. It wasn't until I showed her the GPS explaining that it was in her home, on my lap top, and threatened to call the police did she ask me for money saying ""My kids found some phones in the park."" She came out of her ""11 year old daughters"" room with 5 cell phones, one of which was mine. It had been fully charged and had signs that her ""11 year old daughter"" had tampered with it. Waheed Cashmary has refused to return my calls even after I got my phone back. This company is also operating a cash only business in an effort to pay less on taxes. Also, when I was in the office for the hour the majority of calls were from DSS and two drivers refused to get two 12 year old boys and their mother (assuming) from a location in North Charlotte because they would only make 4.50 and both refused. I hope those little boys and their mother are ok. I got my iphone back but only because the management with this company and the police chose not to work with me so I was forced to take the matter into my own hands. Avoid these guys at any cost.
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