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Businiess name:
A-Rock Propellers
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Review by:
citysearch c.
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Review content:
A-Rock came recommended...but unfortunately, we can not recommend them to anyone else. This story begins very early spring 2013 when we contacted them regarding a replacement Outdrive Lower. They gave me a price of $1000 for a rebuilt and $500 for a used one. I told them to go ahead and to let us know when it was ready...never got a call I called them back after a couple weeks and they didn't know me from Adam. I told them again what we needed and once again were given the pricing. I said OK please get us a rebuilt. about 2 weeks later I got a call from them telling us they had lost all the information and could we please tell them again what it was we needed. I gave them the information AGAIN. They told me it would be a week or two and they would call. This time I called the next day just to make sure that this time they were on track. They said WOW! We were just about ready to call you we have your lower for you. When I arrived at their store I waited 45 minutes before anybody even acknowledged me. Finally they brought out this unit. The top looked dirty and I asked if it was a rebuilt. They said it was rebuilt and that the pump on top was new...so I coughed up the Grand. After getting it home and upon closer inspection I noticed that the dirt on the top of the lower and around the mating surface was covered in old grease and grime. During the installation process at one point I laid the lower down on it's side and the most disgusting stinking lube spilled out of the thing. It was absolutely Gross. Old, Old gear lube Stinks to high heaven and this lower sure did. It was obvious this lower had not been rebuilt. They cheated us for $500 and we have a lower outdrive that was never maintained and nobody knows how long this beat up thing is going to last. After all the dicking around it was mid summer before we got our boat back on the water...what a fiasco!!! As far as I'm concerned I will NEVER go back and will NOT recommend them to anyone!!!!
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