Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Action Air Conditioning, Heating & Solar
|
|
Review by:
citysearch c.
|
|
Review content:
We met the Action A/C rep at costco and scheduled a sales visit. The salesman came to our house. We have split ventilation systems for upstairs and downstairs. We have lived in this large house for 3 years and never had a/c. Truly, there are 10, maybe 15 days in the summer where we would have used a/c. We originally only wanted a/c upstairs where all the bedrooms are.
Bob feindt, the sales rep, told me that he would throw in "the maximum amount" of free service visits (they call it "the rewards club") if we purchased units for both upstairs AND downstairs. He also said the installation fee would be significantly less, if we installed them both at the same time.
He ensured that it would be 7 to 10 business DAYS for us to get the permits and final inspection completed. .
10 days after the installation, I texted the sales rep and asked about how I register for the rewards club, and how I could schedule the city inspector. He told me I should be receiving the permits in a day or two.
After NOT receiving the paper work in a couple of days, I again texted the sales rep. He said he needed to "check his notes" regarding the action A/C club, and that I should be receiving the permits "any day". He never got back to me, and the office staff wouldn't give me ANY complimentary visits from the rewards club.
This was 30 days ago.
I have since called the office staff once a week f and each time they LIED and told me they had the permits, or that they were getting the permits "today" and we should be getting it in the mail "in a day or two".
The units went in, and we have used them a few times during this hot/humid weather. They function fine. The installers were punctual and polite, but had some technical difficulties and were here much longer than they said they would be. I am not bothered by that-I would rather have the job done correctly the first time, which they did.
My problem is the office staff and Sales rep. I HATE LIARS. I would rather be disappointed by the truth, than infuriated by LIES.
There are too many companies out there to do business with, rather than do business with a company that lacks integrity
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|