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Businiess name:
Andre's Automotive
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Review by:
citysearch c.
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Review content:
We are new in town and needed work done to our pickup. The a/c was blowing cold air on the driver's side and hot on the passenger's side and as the temp was over 100 degrees, it was very uncomfortable. \r
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We paid a little over $100 to have them look at it to give us an estimate of what was wrong. After letting us know what it would take to repair the truck, we were told it would take about 24 hours and to bring it in on Tuesday, which we did.\r
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After hearing nothing from them on Wednesday, we called and were told that there was a problem with the repair. We asked what the problem was and were told that none of the mechanics or Andre were there to answer the question.\r
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We called back on Thursday and were told the same. Friday we were told that they had begun the work on the truck but it wasn't finished. Saturday we were told that the mechanic was unable to come to work that day due to a family emergency.\r
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Monday, we decided to just go to the shop and skip the call. When we got there, they had just begun to work on the truck and we found out that they were putting friends of the owner in front of our repair so I had been without a vehicle for almost a week for no reason other than the owner had friends who were more important than my repair.\r
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If the dash had not been pulled out of the truck at this point, I would just have demanded the truck back and gone elsewhere, but with the dash out, we had to wait until the job was finished. We finally got the truck back late Wednesday. We were told that the mechanic had to take it and check to be sure that everything was done right and working properly. There were no parts needed, we were charged almost $500 on top of the money we spent to have it checked and the first time we took it out it was still not working properly. It is better, but there is still a significant difference between the driver's side and passenger's side with regards to the temperature. The volume of air was slightly better it seemed. \r
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We will not take it back to them to have it fixed properly as we have no idea how long they might have it should we leave it again and have no confidence that it will be any better a second time.\r
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I would not recommend Andre's Automotive to anyone and will not be back.
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