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Businiess name:
Broadway Ford Inc
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Review by:
citysearch c.
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Review content:
We were pretty upset and distressed when we lost the keys to our 1995 Ford. We were in town for the day from Jackson and had been out at lunch at Olive Garden so Broadway Ford was just a short walk away. When we came into the dealership we were informed that Ford only provided access to the key codes for ten years prior and 1995 wasn't available anymore. We had looked everywhere for our keys inside the restaurant and out, but couldn't find them anywhere. Tyrel in the parts department was a polite young man and I'm sure he could tell that we were upset. He offered to get us in touch with a locksmith to cut the key from our door cylinder. He sold us the correct keys that the locksmith would need and set up the appointment within half an hour. We were so grateful for the help that he provided for us the keys and basically everything he did to make sure we were taken care of. That's true customer service!
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