Home > California > Napa > Travel & Transportat... > Hotels & Lodging > Napa Valley Marriott... > Report a problem
Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage you to read through our Terms of Use before filling report with us.
After careful review, we may remove content or replace a content warning page before viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal in nature or feels invasive. Please note that Judy's Book is a provider of content creation tools, not a mediator of content. We allow our users express their opinions, but we don't make any claims about the content of these pages. We strongly believe in freedom of expression, even if a review contains unappealing or distasteful content or present negative viewpoints. We realize that this may be frustrating, and we regret any inconvenience this may cause you. In cases where contact information for the author is listed on the page, we recommend that you work directly with this person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms of Use, please complete the following short form.

Businiess name:  Napa Valley Marriott Hotel & Spa
Review by:  citysearch c.
Review content: 
I reluctantly gave this hotel 2 stars, because before their ridiculous pseudo-MadMen meets Wine Country retro redeux renovation (how ya like me now, alliteration!), this hotel was wonderful. The staff, mind you, still is. It's not their fault the owners are renovating. But we stayed there last Saturday on one of those, yanno, ""package"" deals for $99, which included 3 bottles of wine and 3 free tasting passes to local wineries. Most hotels will give you the passes if you ask for them, so we weren't really in it for those. We were not told upon booking the hotel that there would be construction going on, nor when we checked in. Apparently their idea of letting people know was handing you a letter (which we didn't get, ironically) on checking in...despite the obvious designated ""taped off"" areas after getting through the lobby. We just thought--Oh--Construction--that's why we got a $99 rate. We *were* handed a letter, though. Just not about the construction. It told us we'd be getting two half-bottles (hey--who chopped my wine in half?! I was promised a full wino experience, darn it!) and one (cough, Kendall Jackson...all the way in Healdsburg) full bottle. Not only that, but the letter indicated we had to go to all these wineries in order to GET the two half-bottles and one full bottle, at opposing ends of wine country. Considering we were only staying one night, we'd already mapped out what wineries we wanted to visit. Lets face it--we booked the package for the wine bottles (and the cheapy wino rate). If you are promising your winos wine bottles on check-in, it should be in the form of a bottle, not a paper IOU. Or at least let us know it's an IOU when booking. I've stayed in hotels under construction before. It can be a little noisy, but nothing you can't sleep through. Unfortunately, they checked us into the ONE room that was DIRECTLY UNDER the bombing of Hiroshima. At the ungodly (and un-wino-ly) hour of 6:30-7am, we woke to banging, hammering, sawing, grinding, and various other loud booms. When we called the front desk, they said ""Oh, didn't you get the letter when you checked in?"" Um. No. They did give us $25 credit on our bill, and said they'd have them stop the noise...but it continued. All the way through Noon, and check-out. And we never did get the wine. :( Pros: Decent chow for a hotel; farm fresh ingredients, local Cons: Currently ""under construction"" through March. LOUD.

Reasons for reporting (512 characters left):
 or  Cancel