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Businiess name:
Volkswagen of Oakland
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Review by:
citysearch c.
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Review content:
As a first time buyer, I really can't imagine having had a better experience! I had shopped online and knew exactly what I wanted; a 2013 GTI with navigation. I called ahead to let them know I'd be coming in to check it out, and all were helpful from there. I arrived at the dealership, was greeted immediately, announced myself as the one who had called earlier, and was taken directly to see the car. From there, the process was seamless; test drive, Q&A, finance department waiting game, paperwork/signing my life away, new car!\r
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Again, given this was my first time going through this entire process, I couldn't have asked for a better team to assist me through it. My salesman, Kris, was personable and friendly. He kept the small talk light while waiting for the finance department to get things set up, and wasn't pushy at any point of the transaction.\r
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I'm absolutely in love with my new car, and am so thankful to Kris and the team at Oakland VW for taking me through my very first purchase!
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