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Businiess name:
Real Property Mgmt-West Valley
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Review by:
citysearch c.
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Review content:
Real Property Management West Valley is without a doubt the worst rental company I have ever worked with. My dissatisfactions with this company are many, but here are some of my biggest complaints that I have expressed to the company; to which they have no given no regard to and were extremely rude and unprofessional to boot:\r
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• As mentioned in other reviews, their turnover on maintenance repairs is terrible. It is not unusual for them to take many weeks to fix the simplest of problems. Their vendors who come to fix these problems are frequently cheap and do not even come with the tools or knowledge to fix your problems. \r
• They come to conduct quarterly “inspections”; they give you a 48 hour window where you never know exactly when they will be coming. The inspector invades your privacy by taking pictures of your personal possessions to note the “condition” of the house. They then give you back notices of things you have to repair, which have NOTHING to do with what is reflected on the final move-out inspection. My inspector only ever said we had weeds in the yard that needed to be pulled, and never commented or suggested anything with the inside of the house, which was ALL they picked on for the move-out inspection. \r
• During the move-in inspection, the inspector goes through in about 5 minutes and only writes down things like what color the tile and carpet are. At the move-out inspection, a DIFFERENT person comes to knit-pick EVERY POSSIBLE THING that is not perfect about the property. I had deductions from my deposit for dust on the baseboards, marks on the wall on the inside of closets, sun bleached blinds (this is Arizona), and the fact that I did not leave baking soda inside the fridge to deodorize it. \r
• As a very clean person, I was extremely upset and insulted when I received less than 1% of my security deposit back. I am a very responsible renter, and I have never received anything less than the FULL deposit back from every place I have ever rented. \r
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It is a miracle Real Property Management West Valley is still in business. They advertise lies about how great their company is. I would not advise anyone to do business with this company; whether you are a renter or an owner. This company is only in it for your money exclusively; after you sign with them they have no concern for customer service, integrity, or human decency. \r
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