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Businiess name:
Saab Shop
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Review by:
citysearch c.
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Review content:
I had just bought my daughter a 2002 Saab 9-5 Aero in Portland Oregon. It drove across the country to Louisville Kentucky without issue. In Laramie Wyonimg, with 35 mile winds I attempted to top off the oil and proceeded like an idiot to pour about 1/3 of a quart all over the engine trying to get the pour stream to go in the oil fill, and then stuffed the oil can into the fill, most likely overfilling the engine. To say the least we had oil everywhere. After dropping my daughter in Louisville, I was to borrow the car to drive to Pittsburgh to see a client. Just before Wheeling, Pa., the car threw the Serpentine belt and my trip was over. I emailed 3 shops in town on a Sunday night while stranded on the side of the interstate. Dave, the owner of the Saab Shop, was the only one to respond back to my email for help and called me to assess the situation. I had AAA tow the car back to Columbus, Oh. 115 miles to get it to The Saab Shop, and stayed the night. Monday morning, Dave and crew dropped everything, worked on getting all the oil off the motor, and replaced the belt and pulleys in less than 5 hours from the time they opened. These guys will go out of their way to please their customers and help others if they have the opportunity. Thanks to all for being there in my time of need. I was able to make my flight back to Oregon without incident because of these guys, thus saving me more money. I would highly recommend. Ted and Dave are great. Saab Shop A+!!!! Chris O'Neill
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