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Businiess name:
Merle Norman of Brentwood Cosmetics & Day Spa
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Review by:
citysearch c.
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Review content:
My name is Ashley & I am a manager at Merle Norman of Brentwood. I am terribly sorry you had this experience! I wish I had been involved, as my job is to ensure fantastic customer service. I take our reputation & client satisfaction very seriously. Please accept my apologies on behalf of the entire studio. I would love to talk with you in order to confirm your name & more details concerning your appointment. I would like to apologize personally & see what we can do for you to remedy this situation. Please call the studio & ask to speak with me directly. I am sorry you had this experience & would appreciate the opportunity to reconcile it.
Thank You,
Ashley
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