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Businiess name:
Merle Norman of Brentwood Cosmetics & Day Spa
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Review by:
citysearch c.
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Review content:
My experience was very similar to Thea's, previous review. \r
\r
I am new to the area and wanted to find a place where I could get regular facials. When the groupon came out I thought this would be a great opportunity to try Merle Norman.\r
Boy was I disappointed. \r
When I went into the business, the staff was dry and was emotionless. \r
The AESTHETICIAN was nice. But she barely touched my skin. She did no extractiions. The room environment was very relaxing. When I got home I noticed I still had a small amount of eye shadow on.\r
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I will say the person scheduling the appointment was very accomodating. I was unable to get in when I wanted so she put me on the waiting list and kept me updated of cancellations.\r
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I was still willing to overlook this experience nad let them know how I felt. I had purchased multiple groupons. I later realized I couldn't use it for another facial but could use it for a massage. I decide not to try another service and be disappointed so I just asked Groupon for a refund on my unused groupon. Needless to say, I did find a great place for a facial. Unfortunately, it wasn't Merle Norman.
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