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Businiess name:
Pines Apartments
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Review by:
citysearch c.
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Review content:
PARENTS, DO NOT LET YOUR COLLEGE STUDENTS MOVE HERE! \r
\r
The manager is extremely condescending and rude. Lets call him Mr. BIGMOUTH. His attitude makes it very uncomfortable for young SHSU students to report problems. MY DAUGHTER DID NOT HAVE AC FOR MONTHS! Temperatures in her apt were intolerable and her electric bill was very high. Mr Bigmouth had the nerve to say that it was her own fault for only reporting the problem 3 times and that he did not believe her. They claim tenants have access to a 24 hr line to report problems, but their apt contracts clearly state that you must send your work request in writing to their office only during office hrs. If you're a parent looking for a nice place for your college student, do not make the mistake I made by choosing The Pines Apts. If maintenance spent the time they spend on the maintaining the grass/grounds, maintaining the apts instead, things may be much better. Looks can be deceiving. The maintenance man laughed in our faces when we told him the problem we were having. Parents BEWARE, I had to drive 3 1/2 hours to her apt to make sure that the problem was taken care of and trust me...Mr. Bigmouth and the maintenance man made it very difficult, stressful, and uncomfortable. In my opinion Mr. Bigmouth should NOT be in any position where he has to relate to a customer.
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