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Businiess name:
Chris & Co Salon LLC
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Review by:
citysearch c.
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Review content:
Unlike the other reviews, I had a horrible experience at Chris & Co. The color was too dark and I asked to have it fixed. They were willing to fix it however they could not accommodate me until 3 weeks! I was told that the original stylist was the one who needed to redo my hair and she did not have any openings until Oct. 21st. I used a groupon and she was the only stylist doing the groupon customers and she was fully booked until then. I understand why she should be the one to redo my hair (commission and all) but my hair color is so dark that I don't even look like myself and I am embarrassed to be seen. I talked to Chris (owner) who told me that they have done everything they could for me. (not sure what they did other than brush me off-and it took her two days to call me back too) I am certain that someone could have fixed my hair or something could have been done to make me a happy customer! Regardless if I paid for my services at a discounted rate through groupon or not....I am still a paying customer ! And for Chris to be so rude to me really blew my mind! For a business owner she needs some help with her people skills.
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