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Businiess name:
Heritage Glen Apartments
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Review by:
brandon m.
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Review content:
This community was perfect under Crawford Management; fast fixes to issues and courteous staff. Now, it is run by Springtime Property management and their staff are rude, condescending, and they have been nickle and dimming their residents ever since. I have been here for over a year and although they advertise that the rent for my unit is $599 per month, I pay $697 and they refuse to give me the listed rate. I am glad to be leaving; they do not take care of maintenance which is evident by the crumbling decks and patios which are in no other terms simply unsafe yet nothing is being done. i have had nothing but attitude and rudeness from Jerry Lin, Toby, and Bethany; they will be sweet as honey when you ask about renting, but will treat you like dirt once you are locked into a contract. Never had these problems when Crawford owned the place. BTW, when I bring up issues where they are violating my lease, they claim that Crawford did not give them any records to be able to assist or address the issue. How do you sell an apartment complex yet not turn over records of the tenants? you don't, just more BS from Spring Management.
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