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Businiess name:
Autos Direct Online
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Review by:
citysearch c.
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Review content:
I had an okay experience doing business with Auto Direct Online. Everyone was very helpful and financing was easy to figure out. Jeff was all about answering my mom’s questions as well as mine. I ended up with a 2004 New Beetle Convertible as my first car. They offered me a great warranty for 2 years that covers nearly everything. Especially electrical issues since New Beetles are known for them. They were willing to work with us on a monthly payment as well. I learned plenty of new things while doing business with Jeff because after all it was my first car purchase. However, on the way back to Kent, OH in my Beetle I noticed it was having trouble shifting and was lurching when i accelerated and stopped. In low gears I found my self clenching the steering wheel hoping I wouldn't jerk the car into someone else's bumper. I am nervous about fixing the car and very sad because I thought I had made a great decision. Turns out Autos Direct Online sells defective cars. I wish I would have been provided more gas during the test drive to notice the jerking. Service and financing are great here, but make sure you know what you're paying for.
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