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Businiess name:
ZcomputerWiz
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Review by:
citysearch c.
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Review content:
Edit 7/19/2013: Just received a call from Eric explaining the situation to me in detail. The part they ordered from sony in Japan arrived and it was the incorrect part. they are offering toship the machine to my new residence in Nashville for the inconvenience. Will update again once I receive the system. Thank you for the call Eric\r
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Took in my Playstation because a repair guy from craiglist told me my power supply was bad. Eric replaced it right there quickly, and told me that wasn't the issue and that I would have to pay for them to diagnose it. They called me a few days later to tell me it was my GPU that was messed up and that they would have it fixed in 2 days. 4 days later I call to follow up and the guy told me ""tomorrow"". Tomorrow never came. It's been a month with me calling every few days after they say ""tomorrow"" with no resolution. Finally a different person answered the phone and he told me my part will arrive next week and it'll be fixed by next wednesday.\r
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Eric was nice, but gave me attitude over the phone telling me, ""It should be done by tomorrow but let me call YOU."" If 3 days pass, and you say ""tomorrow"" what are we supposed to do? Stop beating around the bush and just say the truth; that you had to order the part and it's going to take up to a month.
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