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Businiess name:
Catalina Beach House
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Review by:
citysearch c.
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Review content:
My husband and I also stayed here as part of the Groupon 2-night stay with boat passes and museum tickets. The groupon was originally for the Hermosa cottages but when I made my reservations Mindy told me that the cottages were booked. She offered to upgrade me to the Catalina Beach House for just $25.00/night. I was so happy I took the upgrade.\r
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The Staff's excellent Customer Service started the moment I made the reservation and was consistent until the moment my husband and I left the island. Even when their boat unexpectedly decided to shut down before the groupons were to expire, Mindy and her staff made good by all of us by offering SEVERAL options including extending the end date for the Groupon. Since my husband and I were celebrating our 1 year anniversary we opted for the upgrade to the Catalina express at no extra charge. They also offered an entertainment package for two for $79 which included, a two hour bike rental for two, 2 10-minute chair massages (which were AMAZING), 2 admissions to the botanical gardens, and 2 tickets for the ghost tour. By our calculations that is a value of over $125.00 for just $79 AND they make all the reservations for you!\r
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Mindy and her staff put us in one of the nicest suites they had. It came with a kitchenette, whirlpool tub, comfy bed and satellite TV. To save money, my husband and I went shopping at Vons (which is just a few streets over and down the street from the Hermosa Cottages) and get stuff for breakfast. It was so nice sitting on the deck, enjoying breakfast while watching the boats on the bay!\r
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As Sophia L. stated in her review, the hill is really not that bad, even after a few ""Buffalo Milk""s it was good exercise! Plus you never really have to carry your luggage up the hill because the hotel offer complimentary transportation up the hill. Personally, I felt like more of a local walking up the hill. As you will see, many of the locals walk everywhere and most of the houses are in the hills.
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