Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Hilliard Lawn & Garden Equipment
|
|
Review by:
citysearch c.
|
|
Review content:
Owner was insulting, intimidating, and got physical, and tried to pick a fight with me \r
\r
My story is a bit long, but a lot happened. Please bear with me. \r
My chainsaw would not start. After tuning up my chainsaw I was still unable to start it, so I went to Hillard Lawn and Garden. I dropped off my Echo chainsaw on July 5th 2013 for service. I told the technician that I could not start the chainsaw and wanted them to fix it so the chainsaw would start. The technician told me a tune-up would cost me $75. I thought this was pricey, but agreed. \r
After receiving a call that my chainsaw was ready, I picked it up on the morning of July 6th 2013. The bill was $107.73, which was much higher than the estimate I got when dropping off the chainsaw, but I paid. Inside the store they had a dog tied up that kept growling at the customers, and the folks at the desk treated me with a cold and dismissive attitude. I took the chainsaw home, tried to start it, and it still would not start. I immediately returned to Hilliard Lawn and Garden. \r
At their service desk I explained the problem. They told me to drop off the saw and they would look at it. I asked them for some additional details. I also asked the service desk why the bill was higher than quoted, and I also asked if they actually test their work after finished. The second I questioned the quality of their work, the owner came over and told me he didn’t like my attitude. He started to question me in a condescending tone. I told him I just wanted somebody to try and start my chainsaw. After he raised his voice to me again, I told him I would take my business elsewhere and have the charges removed from my card. \r
Now here is where it gets weird. The owner FOLLOWED me outside and started insulting me. He told me he didn’t like my attitude. He asked if I was too “…poor and white trash…” to afford the $107.73 bill. He got inches from my face and continued to insult me in his parking lot. He even asked me if I wanted to fight and kept yelling at me to shut up. He also stated that I was “… probably too stupid to start the chainsaw.” I handed him my chainsaw and asked him to start it. He pulled and pulled, fiddled with the choke, but couldn’t start the chainsaw either. \r
When I asked for my saw back and reached for it, he put the saw behind his back and SHOULDER-CHECKED me. I looked to my right and saw he had two of his hired goons standing there, looking like they were all ready to jump me. Once he finally handed me back my chainsaw, I left immediately to have the charges taken off of my card. \r
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|