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Businiess name:
Professional Auto Care
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Review by:
citysearch c.
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Review content:
I took my car to pro auto about a week ago. I was told they had a free shuttle service , this was important to me as I a a single 63 year old female. I left my car and was shuttled home. At about 1pm I got a call with a estimate of about 750.00 worth of repairs. I was a little taken back so I said I wasn't prepared for that kind of expense and I would have to decide how I would manage that kind of financial outlay. I was told that I could pick up my car anytime. I said well I used your shuttle service and I will need a ride back. That's when I was told the shuttle driver would be out all afternoon picking up parts and that they don't provide shuttle service both ways ! I didn't know what to say and then I said don't you think that would be something you should have shared before I left my car ? I was told I'm sorry . I called around and got my son in law to give me a ride back to Pro Auto. We arrived about 1:45 ad when we get there I see the shuttle driver sitting there in front of me. I have since asked around and no one has ever heard of a one way shuttle service ! I decided that if they lie about small things what would they do for money ?. If I had agreed to the work would I have gotten a ride back ? I'm very disappointed as they have 100% reviews. I wonder are only positive reviews posted ?
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